Troubleshooting

Buy a Darbird Mobile Number (DMN)

You can buy a Dedicated number directly from your Dashboard. Go to the left-hand side of your Dashboard screen and hit Numbers → ‘Buy a number‘ blue button on the top-right side of your screen.

You can select the country, capability, and number.

Numbers are purchase on a subscription basis, when you buy a number the amount is deducted from your credit unit balance monthly.  If you need the interval to be adjusted to a 3/6/12 month interval please reach out to support at support@darbird.com

The subscription will be renewed automatically, deducting the amount for the coming months’ subscription from your balance.

If you don’t have enough credit units in your account to renew your subscription, we will send you an email reminder 2 weeks before the renewal of your subscription. if you do not top up your account to renew your subscription, the number will be disconnected and you will be notified by email.

You can end your subscription any time directly through the Dashboard Numbers on the left side of your screen.

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